This Privacy Policy explains what information BNB Cloud may collect, how it is used, how it is protected, and what choices users have when accessing the website, dashboard, academy, and related platform features.
We may collect account information such as email address, login credentials, user preferences, public wallet addresses, whitelist entries, transaction references, device information, IP address, browser data, usage logs, support messages, and platform activity data related to dashboard, academy, rewards, referrals, and system interactions.
We use collected information to operate and secure the platform, authenticate users, maintain accounts, process wallet-related actions, improve product performance, provide support, monitor abuse, prevent fraud, and communicate important service or security notices.
We use cookies and similar technologies to keep sessions active, remember interface preferences, improve functionality, analyze usage, and support security controls. Disabling certain cookies may affect access to some parts of the platform.
To support platform functionality, we may store public wallet-related data such as submitted wallet addresses, whitelist records, and transaction references. Blockchain networks are public systems, and some transaction data may be visible on-chain beyond our control.
We use reasonable technical and organizational safeguards, including authentication controls, session protection, optional two-factor authentication, withdrawal security settings, and abuse monitoring. No system can guarantee absolute security, and users remain responsible for protecting their credentials, devices, and wallet access.
We do not sell personal information. Limited information may be shared with infrastructure providers, analytics services, support tools, legal authorities where required, or parties involved in a merger, restructuring, or transfer of platform operations.
We retain data for as long as reasonably necessary to operate the platform, maintain security, resolve disputes, enforce policies, and preserve operational records. Certain logs or account-related data may be kept longer for security and compliance purposes.
Depending on applicable law, users may have rights to request access, correction, deletion, or restriction of certain personal data. Some information may still need to be retained for fraud prevention, security, legitimate operational needs, or legal obligations.
If you have questions about privacy, data usage, or account information handling, contact us through the support channels listed on the platform.